Session Info

• All sessions are held online via secure video call

• Sessions are 50 minutes long

• Treatment sessions are booked in blocks of 3

• Sessions must be booked and paid at least 1 week in advance to secure your time slot. Late payments may result in the session being forfeited

Fees

• Initial Assessment: £150

• Treatment Sessions: £100 each (booked in blocks of 3)

• 30% of each booking is a non-refundable deposit

Payments

• All payments are handled securely via Stripe through WriteUpp

• Payment is required in advance to confirm all bookings

Cancellations & Lateness

• Cancellations with less than 48 hours' notice will be charged in full

• If cancelling with more than 48 hours' notice, your deposit will be retained but the remaining balance will be refunded

• If you are more than 15 minutes late, the session may need to be rescheduled and will be considered a cancellation

Confidentiality

• Everything shared in therapy is confidential

• The only exceptions are if there is a risk of harm to yourself or others, or in safeguarding situations

Suitability

• Therapy is available to clients aged 16 and above

• CBT is not a crisis service and may not be suitable for everyone — this will be discussed during your assessment